Unused pole Tilted, House owner suffers

Mohali: There is a pole right in front of a house in Phase 9, which is redundant as we have no current BSNL connection stated the resident and demanded from BSNL, please remove this pole as this is causing a disturbance.
Resident of the house also added that the pole has also tilted and pose a risk of falling if heavy winds blow and added that they are facing difficulty in accessing the house. But Who Cares???